Last updated: August 13, 2025

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At PlayGuanajuato, we respect and protect your privacy. This policy describes how we collect, use, and safeguard your personal information.

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1. Information we collect

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• Name, email, and payment details when you purchase premium content.
   

• Basic technical data: device type, operating system, language, and country (from your IP address).
   

• Your purchase history and audio access records.
   

2. How we use your information

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• To process your payments and activate your premium access.
   

• To improve the user experience and offered content.
   

• To comply with legal and tax requirements.
   

3. How we share your information

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• With payment providers (such as PayPal) to process transactions securely.
   

• With authorities if required by law.
   

• We do not sell or rent your personal information to third parties.
   

4. Data security

We implement technical and organizational measures to protect your information. All payments are processed exclusively through trusted international platforms such as PayPal.

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5. Data retention

We store your information only for as long as necessary to fulfill the purposes described or while your account remains active.

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6. Your rights

You can request access, correction, or deletion of your data by emailing us at contacto@playguanajuato.com

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7. Children

This service is intended for users over 13 years old. If you are under this age, parental or guardian consent is required.