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Sales and Refunds
Last updated: August 13, 2025
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All premium access purchases are final and non-refundable, except in cases of technical error attributable to PlayGuanajuato.
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If you experience access issues, contact us at contacto@playguanajuato.com and we will work to resolve them within 48 hours.
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Payments are processed securely through PayPal, a trusted international payment method.
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Premium access is activated immediately upon payment confirmation.
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