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Sales and Refunds

Last updated: August 13, 2025

  • All premium access purchases are final and non-refundable, except in cases of technical error attributable to PlayGuanajuato.
     

  • If you experience access issues, contact us at contacto@playguanajuato.com and we will work to resolve them within 48 hours.
     

  • Payments are processed securely through PayPal, a trusted international payment method.
     

  • Premium access is activated immediately upon payment confirmation.

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